Some services will share a single 800 number with many users. Not us! You will receive your own private number - NOT just an extension.*  No dedicated line required! It can ring on your existing phone line.

Never rings busy! Either routes calls to one of your other numbers or goes to voicemail. (click for call forwarding rates)
No equipment to buy and no software to download!
Your toll-free number is yours to keep, even if you should decide to leave FreedomVOICE.
Have an existing toll free number? We can move it over. ($30 one time fee)
Would you like a number that spells an easy to remember phrase or company name? No problem! Just let us know and we can search for as many numbers as you'd like until we find a match! (Vanity number one time fee of $30)
$25 activation fee

This is a custom recording created by you or one of our professional voice talents. This is the first thing a caller will hear when calling your toll free number. This is a great place to welcome callers and direct them throughout your system.

You can have as many voicemail boxes connected to your toll free number as you wish. The FreedomLITE system starting at $9.95 a month comes with 5 mailboxes for instance. So each department or key person within your company has their own personal extension. Each extension then can be programmed with as many forwarding numbers to reach that particular person until the person is found for the live call, or the extension can be set up as a voicemail box where the caller will be able to leave a message (say for after hours or during meetings, etc). You could program your FreedomVoice service to only ring you during business hours as well and after hours the caller could be sent to voicemail.  Each extension has its own Paging, Follow-Me-Live-Call-Transfer, Call Return, and Card-less Calling Card capabilities.
 

We capture the telephone number of every call into your system, even if the number is blocked! We use ANI or Automatic Number Identification, a call capture feature that is similar to caller ID but can not be blocked. We will then notify you of the information by pager, phone call, or e-mail. For an additional 10 cents per lookup, you can also view the caller's full name and address! WebLINK is required for Name/Address Capture)

• Be able to reach your prospects - a captured number is usually where your caller can be found

• Capture and call your nervous prospects that have hung up without leaving you a message

Every caller is a potential qualified prospect. Don't let any opportunities get away!

Not only do we capture the telephone number of every call into your system, we can also capture the name and address of a large percentage of calls into your system (on average 70% success rate). We charge 10 cents per successful look up. You'll find that some of our competitors build this feature into their per minute fee-charging as much as 24 cents per minute! We've separated this out in order to keep our per minute fees as low as 4.5 cents per minute, and you only pay the 10 cents when we successfully capture the information NOT on a per minute basis!

• We are able to capture the names and addresses from callers calling from cell phones and business phones!

• View your caller's phone number, name and address conveniently through WebLINK from any computer in the world!

This is a custom recording created by you or one of our professional voice talents. This is often used by companies who have several employees utilizing the system. Instead of listing all of the personal extensions from the initial greeting, you can send your caller to a directory where they can choose the appropriate extension.

This service tracks you down at home, office, or on your cell phone to deliver a caller to you. It announces the name of the caller and lets you choose to talk to the person or send them to voice mail. You can even select times of day and days of the week for taking calls on a particular number.
- Never miss a call — being available to your customers can mean the difference between getting the sale or not.
• Save huge amounts of time by not talking to "time wasters" sending them to voice mail instead.
• Create an image of a single office while you and your partners work from different homes, different cities or even different states.
• Boost your efficiency by blocking out "DO NOT DISTURB" times (when you won't take calls) to complete office work.
• Customer service is a vital part of any business. Follow-me-live-call-transfer allows you to provide the best.

Ask callers for their name so you can decide whether to take the call or send them to voicemail!

Differentiate business calls from personal even if they ring in on the same line! When you receive a call from your VISI System, it will announce the caller and what mailbox the caller is coming from so you can decide whether to take the call or send them to voicemail.

Never miss a sale again with this powerful feature! Program any of your voicemail boxes to ask your callers as many questions as needed, one at a time, and record their response. The responses will all be delivered to you as a single message. This is advanced technology for taking orders, getting customer information, and screening calls!

Project a new level of professionalism with your Virtual Office! Just as large corporations provide on hold music for their customers, you too can do this with your VISI System. During a live call transfer, your customer will hear a relaxing instrumental piece until they are connected with you!

Have high call volume? Don't worry, we can handle it! We have worked with numerous large companies, including CBS, Microsoft, and Star Search. We've never had a problem storing the abundant messages that come through.

Your custom recordings anywhere throughout your system can be as long or short as you wish. We are here to help you set up your business in the most beneficial way, and if you have a lengthy sales presentation, we want to support it!

While on a connected call, you can transfer your customer to another department's extension!

With this system you have 5 different ways to get your messages:

	1.	Call your system
	2.	Receive a page and then call your system
	3.	Have your system call you when there are messages . we call this Call Back.
	4.	Email delivery of voice and fax messages (see features list)
	5.	WebLink web access (see features list)

Paging numbers can be added through the phone or through the WebLink web interface and has the sophistication that if special codes or extensions must be dialed to complete a page, the system will dial them for you automatically. WebLink lets you add the extra dial string information yourself.

Call Back tracks you down similar to Follow-Me-Live-Call-Transfer where it will dial the numbers you are available on in the sequence you've specified through the phone or through WebLink but in this case delivers a message to you. If it can't find you at any of your numbers it will continue to try back. This is a great alternative to paging.

This feature is included with every voicemail box and can be used in combination with paging (also included with each voicemail box) so that if we can't find you by phone, we'll page you to let you know there's a message waiting for you.

For a company wishing to do business in the U.S. but who has some or all of its personnel outside the U.S., we can forward calls to you at North America rates or at Overseas rates.

Similar to Call Return. While listening to voice mail messages simply dial 0 to place long distance calls at our low 11.9c/min rate.
• Save money over most calling cards
• Great efficiency tool
• Great while traveling — make multiple calls from pay phones quickly, easily and without coins.

The ultimate flexibility tool, RecordEASE, makes the design and creation of your system a snap. Any recording or menu can be instantly tailored just by pressing a few keys.

While listening to voice mail messages you can call back the person who recorded the message you're listening to, automatically, using the number they called from. Once you've spoken to the person you are returned to voice mail so you can go on to the next message.

People are accustomed to dialing zero to speak to an operator. You can designate any of your mailboxes to take on the operator task, so that any person or department can also be designated operator.

View and Edit Account Information
View Your List of Products and Pricing
View and Print Payment History
Check How Many Minutes You've Used in Real Time
Check Your Bulk Minute Status
View a list of "Today's Calls" including Caller ID with a Time and Date Stamp

You can dial the * key at anytime while talking to a customer. This will put your caller on hold while listening to hold music. Once you're ready to take the call back, you simply dial the * key to reconnect!

Allows you to block any particular number from calling your 800 number and/or allows only a certain number of calls per day from any number. With the call blocking list you can use area code, area code with exchange, or the entire number.

000	All calls beginning with this area code will be blocked
3105551212	Only this phone number will be blocked
816555	All calls with this area code and prefix will be blocked

The call allow list will ONLY allow certain area codes, area codes with exchanges, or entire numbers to call your toll free number.

619	All calls beginning with this area code will be allowed
3105551212	Only this phone number will be allowed
816555	All calls with this area code and prefix will be allowed

Voice On Demand / Informational Boxes We call this the Ultimate Sales Tool as well because it's a great tool for creating menu driven .audio brochures. so you can guide your callers simply & easily through your products & services and create sales even when you're not available. Voice On Demand lets you create an unlimited number of recordings and/or menus under the keys 1-4 from the main menu and it's elegant interface makes it reasonably easy to set up.

Summary
Unlimited outgoing recordings and/or menus
Each recording or menu can have an attached fax (if you have the Fax Back option)
In each recording give your caller the choice of:

              - Hear sub recordings or menus
              - Receive a fax
              - Speak to someone live
              - Or leave a message

Allows callers to send faxes to your toll free number, 24-hours a day, 7-days a week.

Use one toll free number for your voice messages and faxes
Have only one number on your business card for reaching you. Make it convenient for your customer by only having to dial one number for all their needs!
Unify your messaging, with Email Delivery and WebLINK. When Fax Mail is used along with one of these services, you have the ability to check all your voice and fax messages from one location!

Send messages to other FreedomVoice customers
Set up to 99 groups, each with an unlimited list of phone numbers
Easily record a message and send it to everyone in the group
When a message is sent it instantly appears in the box you specify on their system.

This is a great feature for network marketing companies! It will save you a great deal of time by allowing you to send a single message to everyone in your downline in a matter of seconds.

It's simple! Using your WebLINK Personal Internet Control Panel, you have the ability to browse documents on your computer, and select the one you'd like to fax out. We support most every popular office and image file format, including Microsoft Word, Excel, and Adobe PDF!

OR

You can download our FaxFreedom software, which will install a printer on your PC that allows you to print any file type to any fax machine! For example, if you have prepared a Word document that you would like to fax out, simply select file-print and select FaxFreedom! You will then be asked to enter the fax number of the receiver. It's that easy!

Callers can input fax numbers to which they would like to have order forms, product or company details or any other faxable information sent to automatically. A basic rule of marketing is to get the order form in front of the prospective client as soon as possible! Fax Back makes it easy.
Powerful marketing tool
Saves you time, expense, and effort

Turn your voice system into a virtual PBX through the WebLink web access system. WebLink allows you to check voice and fax mail from any computer. It lets you change your call forwarding settings; add or remove numbers, change the times of day you'll be called. But this is just the start – see below for a quick summary of WebLink capabilities (detailed below).

Web Voice & Fax Message Delivery
E-Mail Voice & Fax Message Delivery
Mailbox Access and Control
Online System Setup
Voice Blaster
Account Access and Administration
Call Analysis and Reporting

Voice and Fax messages left on your voice system can be sent to any existing email address.

This saves tons of time. Messages and faxes show up as attachments on the emails we send you and can be double clicked to open. Voice messages are played as .wav files and can be stopped, started and saved on your computer. Fax messages can be viewed, printed and saved as well.

Let your customers know when you're not in the office. Have a separate greeting come on after your operating hours. This will give them the confidence that you will get back in touch with them as soon as possible during working hours. The caller can still navigate throughout your system, listening to product information, requesting "Fax Back" documents, go through your "Automated Order Taking," etc, but they will know not to expect a live person.

This feature allows you to very easily create a dial by name directory using the WebLink web interface. Dial by Name allows you to offer your callers access to the party they are trying to reach by having them dial in part of the name of their party. Using this feature allows you to avoid having to list numerous extensions for them to choose from and has the added benefit for smaller companies of giving the appearance of larger size. To see just how easy Dial By Name is to set up and to see all the things you can do with it, click here.

Please Note: if you've named your mailboxes already in WebLink you can use Auto-generate to set up your dial by name in literally SECONDS.

We can load any selection of music on your system for callers to hear while they are waiting to be connected with you. Want something even more specific to your company? We can load informational recordings about your company as your hold music! What a great way to inform customers of your business!

Callers are distributed equally to employees on a 'round robin' basis, whether employees are in the same office or scattered around the country.

Powerful Statistics Package allows you to see how people are moving through your voice system and how many "hits" you've had on each of the extensions. Html or comma delimited reports are sent to you daily by email and include weekly and monthly summaries. See Sample

Additional mailboxes can be added to any plan in lots of five at the same price. All of your employees can have access to voicemail, improving the image of your company, for about six cents per day for each mailbox.

Allows you to have a separate number to give out as your fax number but have it tie into your voice system so you can have your faxes available through fax mail. Also, if you have email delivery or WebLink you can have the faxes conveniently emailed to you making it even better. When using Dedicated Fax you can select any of your system mailboxes as the fax.

Choose the type of hold music you would like your callers to hear. With four different genres of music to choose from, your callers will always hear quality music while on hold. Choose from rock, jazz, easy listening and house. Each genre has ten different songs, which will randomly play for your callers.

TalkText, powered by PhoneTag™ for busy professionals on the go! TalkText utilizes top of the line voice recognition technology to convert your voice mail messages into text messages. These transcribed messages are then sent, along with your original audio, directly to your cell phone, Blackberry, Treo, e-mail account, or they can be accessed through your WebLINK Personal Internet Control Panel*.

Read Your Voicemail™
Save time with long winded talkers by replying to voicemail in text or forward the message to someone else
Instantly see who called and what was said, no matter if you're in a meeting, traveling or on the golf course
Boost efficiency and productivity by scanning messages for important information
Save time by omitting the need to write down information from a voice mail
Important information will never get lost even once the voice mail has been deleted
Archive and label your transcribed messages for easy access
Empower each of your employees or multiple office locations with this cutting edge technology. Choose to turn this feature on/off by mailbox

* Email Delivery or WebLINK required for message delivery. WebLINK required if you wish to turn this feature on/off after business hours.

This reservationless service gives you a permanent toll-free number that is available 24/7 for your conferences.  Simply dial the toll-free number and enter your designated PIN to start conferencing anywhere, anytime!  Operator and participant keypad controls allow for easy management.

* This service is $5 monthly plus 4.5¢-6.9¢ per minute, per user based on your calling plan.

Gain the competitive edge! Podcast * conference calls, important messages and other valuable information whenever and wherever it's convenient!

Inexpensive and effective way to keep your colleagues informed
Share information and updates the moment they're announced
Record conference calls and let other team members listen at their convenience
Instead of time-consuming group seminars or costly newsletters, podcast your communications
People who sign up for your podcasts are interested in what you have to offer. Immediately update them with PodFone.

* Podcasting is the exciting new way to share phone messages, teleconferences, audio training sessions, meetings, radio shows...just about any audio content! A podcast is a digital media file, or a series of such files, that is distributed over the Internet using syndication feeds for playback on portable media players and personal computers. WebLINK required.

Call Record * is an ideal solution for call center managers or order verification/payment authorization. Choose to record every call you receive, or use call recording only on certain mailboxes.

Train employees
Monitor and maintain the best customer service
Improve Customer Relations for higher profits
Protect your business from misunderstandings
Record disputes and verbal abuse
Check the accuracy of order fulfillment

* This service includes 2GB of storage and 20GB of transfer per month. Additional storage and transfer can be added at $9.95 per 2GB of storage and 20GB of transfer.

Check all of your faxes and voicemail messages in real time from anywhere in the world at any time! Simply log onto your WebLink interface and have all of your messages right at your fingertips! Have multiple users? No problem! You can assign a different pin number to each individual's extension, so that he/she can only view their own personal messages.

E-mail has become one of the most powerful ways of communicating in today's society. Why not have all of your fax messages and voicemail messages delivered to your inbox? You can check all of your fax and voicemail messages in real time, from anywhere in the world, without having to pay a per minute fee!

Administer your entire account on line!

Set up your "Follow-Me-Live" forwarding numbers
Set up days and hours you would like your calls to forward to which phone numbers
Set up numbers for "Pager" and "Call Back" notification
Configure your time zone
Change pin numbers for your mailboxes

And more!

As the administrator of your account, you will have access to all of this information. If you have additional employees, you can assign them a pin number that can be used to access their mailbox information only.

With Online System Setup you can easily view your entire system so you can:

See how to create the recordings needed for your system
Get specific instructions on various aspects of system set up
Easily load fax documents to any available location in your system.

The fax loading is extremely useful as it lets you browse to the location you want to add a Fax Back to and then select .upload. to grab the Word, PDF, Excel, Publisher or other document and upload it to your voice system without having to fax it in. Online System Setup makes managing your system simple and fun.

Included in WebLink, Voice Blaster lets you take any voice mail recording that you or your callers have made and turn it into an outbound call or an outbound email. The call or email you create can be blasted to a list of phone numbers you provide and you can select whether you want calls only to answering machines, to live callers or both. Similarly the voice mail recording can be used to create an email with the voice mail recording as an attachment and then easily sent to a list of email addresses you provide. Each recipient can double click the attached recording and listen to it directly on their computer. Each recipient is sent a separate email.

Edit your account information online whenever it is convenient for you!

Update your payment information
Update your contact information
Update your company name
View all products and services on your account
View all of your payment history online

You will never be in the dark about how much call volume you are receiving into your voice system.

Select a date range, and find out how many calls you received during that period!
If you have a bulk minute plan, find out how many of your prepaid minutes you've used!
Show all of your calls to your system in real time! You can even select a particular date you'd like to view!

Don't risk losing any of your callers to voicemail when they're expecting to speak with a live representative! With our advanced technology, we can now have your callers stay in a queue until you or the next representative is able to take their call. If you choose, we can even announce to the caller where they are in queue! This is a great opportunity to take advantage of the personalized on hold music. As your callers are waiting in queue to speak with you, you can provide them with a brief description of your products or services, or maybe tell them about a special promotion!

Toll-Free numbers come in the prefixes, "800", "888", "877", and "866". If you choose a system generated number, you will most likely get an "888", "877", or "866" prefix. Since true "800" numbers have been around the longest there are fewer available.

If you already have a toll free number of your own, we will be happy to transfer the number to work alongside our system. We will even give you a temporary number, while the transfer is taking place, so you don't have to waste time in getting your system set up!

Do you have specific needs? We can create customized systems to fulfill your specific business request.

The fact that we have created our own technology from the ground floor up gives us flexibility that others simply don't have. This flexibility allows us to build intelligent and elegant solutions to the our customers' most complicated and specialized needs. We are able to integrate our systems into our client's networks to allow real time information to be passed to the caller and to our client's databases.

The capabilities we have make us the ideal provider for corporations looking to avoid that "fork lift upgrade" to their current technology in order to provide services they need to offer their customers to stay competitive. No customization is too small or too large. today.

A vanity number can greatly improve your marketing results by making your number that much easier to remember. We can search for as many numbers as you'd like until we find a perfect match for you! We also not only have 888, 877, and 866 prefixes, but TRUE "800" numbers!

We offer 800, 888, 877, and 866 toll-free prefixes. While all of these prefixes are commonly known as "free to the caller," some people still prefer to go with the prefix that has been around the longest, "800". Since these are harder to come by, we charge a slightly higher one-time fee of $15.

It's true! People really do form opinions about the quality of your company based on what they hear. Choose a professional voice to go along with your new professional image! To choose from our voice talent library, quotes, and script submittal click here.